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Terms & Conditions


Effective Date: 10 August 2026

Welcome to Linkfy. These Terms & Conditions govern your access to and use of the Linkfy website, online store, products, services, and related facilities. By visiting our website, placing an order, purchasing a product, or using any service provided by Linkfy, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. About Linkfy

Linkfy is a technology and networking solutions business providing networking equipment, smart technology products, accessories, and related products and services through its online and physical sales channels.

For the purposes of these Terms & Conditions, “Linkfy,” “we,” “our,” or “us” refers to Linkfy, while “customer,” “you,” or “your” refers to any person who visits our website, places an order, purchases a product, or uses our services.

2. Acceptance of Terms

By using the Linkfy website or purchasing any product from us, you agree to comply with these Terms & Conditions, our Privacy Policy, Return & Refund Policy, and any other applicable policies published on our website.

If you do not agree with any part of these terms, please do not use our website or place an order.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, photographs, prices, availability, and other information displayed on our website are accurate and up to date.

However, minor differences may occur between the product shown on the website and the physical product due to manufacturer packaging, product revisions, photography, display settings, or other circumstances.

Customers are encouraged to review the product specifications and compatibility information before placing an order.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, Linkfy may contact the customer to offer an alternative, revise the order, or cancel the unavailable item.

If payment has already been received for a cancelled item, any applicable refund will be processed in accordance with our Refund Policy and applicable law.

5. Pricing

All product prices displayed on the website are stated in Bangladeshi Taka (BDT), unless otherwise specified.

Linkfy reserves the right to change product prices, promotional prices, discounts, and offers at any time before an order is confirmed.

Once an order has been confirmed, the applicable price communicated to the customer for that order will generally remain unchanged, except where an obvious pricing error or other circumstances permitted by applicable law are identified.

Any applicable delivery charge, service charge, or other additional charge will be communicated to the customer before order confirmation.

6. Orders

An order placed through the website, phone, social media, or other Linkfy sales channels may be subject to verification before confirmation.

Linkfy reserves the right to refuse or cancel an order where:

  • The requested product is unavailable.
  • The product information or price was displayed incorrectly.
  • The customer's provided information is incomplete or inaccurate.
  • The order appears fraudulent or suspicious.
  • The customer has previously violated applicable terms or policies.
  • Delivery to the specified location is not reasonably possible.
  • Cancellation is otherwise required or permitted by applicable law.

Where an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.

7. Payment

Linkfy may offer payment methods including Cash on Delivery (COD), mobile financial services, bank transfer, card payment, online payment gateways, or other methods made available by Linkfy.

For advance-payment orders, customers are responsible for providing accurate payment information and retaining the transaction/reference details until the order is completed.

Linkfy will not be responsible for losses caused by customers sending payment to an unauthorized person, account, number, or platform that is not officially provided by Linkfy.

8. Delivery

Linkfy delivers products through its own delivery arrangements and/or third-party courier services.

The estimated delivery timeframe will depend on the customer's location, product availability, courier service, weather, transportation conditions, public holidays, and other circumstances.

Delivery timeframes are estimates and may occasionally be affected by circumstances beyond Linkfy's reasonable control.

Customers must provide an accurate name, phone number, delivery address, and other information necessary for successful delivery.

Additional delivery charges may apply depending on the delivery location, order size, product type, or applicable promotional conditions.

9. Delivery Inspection

Customers are encouraged to inspect the package and product condition upon delivery.

If the package appears physically damaged, opened, tampered with, or otherwise compromised, the customer should immediately inform the delivery person and contact Linkfy with appropriate evidence.

For products requiring installation or configuration, customers should follow the manufacturer's instructions or Linkfy's recommended installation procedure.

10. Return, Replacement & Refund

Returns, replacements, exchanges, and refunds will be handled according to Linkfy's Return & Refund Policy.

Products may be eligible for return or replacement where they are defective, damaged during delivery, incorrectly supplied, or otherwise covered by the applicable return/warranty terms.

Certain products may not be eligible for return due to their nature, including products that have been physically damaged by the customer, improperly installed, modified, misused, or used contrary to manufacturer instructions.

Where applicable, the customer may be required to provide photographs, videos, invoices, order information, serial numbers, or other evidence to process a return, replacement, warranty claim, or refund.

Nothing in this section is intended to restrict any consumer right available under applicable law.

11. Warranty

Manufacturer warranty applies to products where such warranty is expressly provided.

Warranty periods and conditions may vary between products and manufacturers.

Warranty generally does not cover damage resulting from misuse, physical damage, liquid damage, electrical surge, unauthorized modification, improper installation, negligence, accident, or use contrary to manufacturer instructions, unless otherwise covered by the applicable warranty.

Customers should retain their invoice, receipt, warranty card, and other relevant purchase documents for warranty claims.

12. Networking & Technical Products

Networking equipment and smart technology products may require technical knowledge for installation and configuration.

Linkfy may provide installation, configuration, troubleshooting, or technical support for selected products where such service is offered.

Unless expressly stated otherwise, Linkfy does not guarantee compatibility between a product and every third-party device, network, ISP, operating system, application, or configuration.

Customers are responsible for confirming technical compatibility where necessary before purchasing a product.

13. Customer Responsibilities

Customers agree to:

  • Provide accurate and complete information when placing an order.
  • Use purchased products according to manufacturer instructions.
  • Maintain the security of any account or login information associated with Linkfy services.
  • Not use the website for unlawful, fraudulent, abusive, or malicious activities.
  • Not attempt to interfere with, damage, or gain unauthorized access to the Linkfy website or systems.
  • Provide reasonable cooperation when required for delivery, return, replacement, warranty, or technical support.

14. Website Content & Intellectual Property

Unless otherwise stated, the Linkfy website and its content—including logos, trademarks, product descriptions, graphics, photographs, text, design, layout, and other materials—are owned by or licensed to Linkfy or their respective rights holders.

You may not reproduce, copy, modify, distribute, republish, sell, or commercially exploit Linkfy's proprietary content without prior written permission.

Product names, logos, trademarks, and brand materials belonging to third-party manufacturers remain the property of their respective owners.

15. User Reviews & Submitted Content

If customers submit reviews, photographs, videos, comments, feedback, or other content to Linkfy, they must ensure that such content is lawful, truthful, non-defamatory, and does not infringe the rights of another person.

By submitting content, the customer grants Linkfy permission to use, reproduce, display, and publish that content for legitimate business, marketing, service, or promotional purposes, subject to applicable law.

Linkfy reserves the right to remove content that is unlawful, misleading, abusive, offensive, fraudulent, or otherwise inappropriate.

16. Privacy & Personal Information

Linkfy may collect and process customer information necessary for order processing, payment verification, delivery, customer support, warranty service, communication, and other legitimate business purposes.

Personal information will be handled in accordance with Linkfy's Privacy Policy and applicable laws and regulations.

Where required, Linkfy will obtain appropriate consent for the collection or use of personal information.

17. Promotions & Discounts

Promotional campaigns, discounts, vouchers, free delivery offers, and other special offers may have specific terms and validity periods.

Unless expressly stated otherwise, promotional offers cannot be combined with other offers.

Linkfy reserves the right to modify or withdraw a promotional offer where permitted by applicable law.

18. Limitation of Liability

Linkfy will take reasonable measures to provide accurate product information, secure transactions, and reliable services.

However, to the extent permitted by applicable law, Linkfy will not be responsible for indirect or consequential losses arising from circumstances beyond its reasonable control, including courier delays, network outages, third-party service failures, manufacturer-related issues, natural disasters, or other force majeure events.

Nothing in these Terms & Conditions excludes or limits any liability or consumer right that cannot legally be excluded or limited under the laws of Bangladesh.

19. Third-Party Services

Linkfy may use third-party services including payment gateways, courier companies, hosting providers, manufacturers, suppliers, and other service providers.

Where a third-party service is used, its own terms and policies may also apply.

Linkfy is not responsible for independent failures or policies of third-party providers, except where liability is imposed on Linkfy under applicable law.

20. Fraud Prevention

Linkfy reserves the right to verify orders and customer information to prevent fraud, abuse, unauthorized transactions, and other unlawful activities.

Suspicious orders may be delayed, held for verification, or cancelled where appropriate.

Providing false information or attempting fraudulent transactions may result in cancellation of orders and further action as permitted by law.

21. Force Majeure

Linkfy shall not be considered in breach of these Terms & Conditions where performance is delayed or prevented by circumstances beyond its reasonable control, including natural disasters, fire, flood, severe weather, strikes, transportation disruptions, government restrictions, internet or telecommunications failures, war, civil unrest, or other similar events.

22. Changes to These Terms

Linkfy may update these Terms & Conditions from time to time to reflect changes in our business, services, technology, or applicable legal and regulatory requirements.

The updated version will be published on the website with the applicable effective date.

Continued use of the website or services after the updated terms become effective constitutes acceptance of the revised terms.

23. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the People's Republic of Bangladesh.

Any dispute arising from the use of Linkfy's website, products, or services shall be addressed in accordance with the applicable laws and legal procedures of Bangladesh.

Nothing in these Terms & Conditions limits any statutory rights available to consumers under applicable Bangladesh law.

24. Consumer Rights

Linkfy is committed to conducting its digital commerce activities transparently and in accordance with applicable laws, regulations, and government guidelines, including the Digital Commerce Operation Guidelines, 2021.

These Terms & Conditions are not intended to remove, reduce, or unlawfully restrict any consumer rights provided under applicable law.

25. Contact Information

For questions regarding these Terms & Conditions, orders, products, returns, warranty, or customer support, please contact Linkfy through the official contact channels published on our website.

Linkfy

Website: linkfybd.com

Email: [email protected]

Business Address: Rajib Chottor, Rajshahi

Last Updated: 10 August 2026

By using the Linkfy website or placing an order, you confirm that you have read and accepted these Terms & Conditions.